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AMIS Analog Networking

585-300-512 Issue 7

May 1999

Overview

1-10Message Delivery

Other considerations related to the Message Delivery feature include:

■ Recipients may be individually administered on the local system so

subscribers can address them by name and receive name voiceback.

However, any Message Delivery recipient can be included in subscriber’s

mailing lists and personal directories if the complete telephone number is

used.

■ Messages are

played

to the recipient; if a recipient is listening to a one

minute message, an outcalling port will be busy for at least one minute.

■ If a Message Delivery message is sent to a remote recipient and a

non-Lucent Technologies voice mail system or an answering machine

picks up the call, the recipient’s machine may record the message

header. (A remote Lucent Technologies voice mail system does

not

record

the header.) The remote machine is not able to record the message body

because it cannot press to have the local system play out the

message. However, from the header, recipients will hear either the name

or number of the person who sent the message when they next pick up

their messages. Meanwhile, the local system continues trying to deliver

the message (up to a total of six attempts) because it did not detect a

touch-tone indicating the message was received.

Subscriber Features

To send a Message Delivery message, local subscribers enter an address prefix

(if one was assigned) to identify the message as a Message Delivery message.

They then enter the complete telephone number for the recipient, followed by the

key. At this point, if the system administrator has recorded a name for the

recipient, they should hear the recipient’s name voiced back. If no name has

been recorded, subscribers hear the digits voiced back to confirm the telephone

number they just entered.

Subscribers may also take advantage of the following voice mail features for

sending Message Delivery messages. Refer to Appendix C, "Subscriber

Operation"

for examples of Message Delivery addressing. This appendix

includes a template letter that can be customized to introduce subscribers to the

feature.

■

Address-by-Name:

Local subscribers can address Message Delivery

messages using name addressing

only

for administered remote

recipients.

■

Mailing Lists:

Local subscribers can include any Message Delivery remote

recipients in their personal mailing lists. Administered remote recipients

can be included by name or extension number; non-administered remote

recipients can be included only by extension number. (See the following

"Types of Users" section for a description of remote recipient types.)

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