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AMIS Analog Networking

585-300-512 Issue 7

May 1999

Overview

1-9Message Delivery

Message Delivery

Message Delivery is an optional feature that permits subscribers to send

recorded messages to any touch-tone telephone, anywhere in the world

(including someone’s home), as long as that telephone number is in the range of

allowable numbers defined by the system administrator. This feature is an

extension of the AMIS Analog Networking feature and is automatically available

when the AMIS feature is activated.

After a subscriber addresses a Message Delivery message, the local system

places the message in the outcalling queue for delivery during the interval(s)

defined by the system administrator. The system makes a total of six attempts to

deliver the message. If the recipient doesn’t answer by the sixth attempt, the

system sends the sender a new voice mail message informing him or her that the

message was undeliverable. The message is saved in the subscriber’s outgoing

mailbox so it may be redelivered.

When the system makes a Message Delivery call to the designated number and

the phone is answered, a recording states that a message is waiting and that the

intended recipient should press to hear it. When the listener presses , the

local system plays the message. Recipients may alternatively press to

delete the message instead of listening to it (for example, if they already know

what the message is about and do not wish to hear it). They may also press

to delete the message after listening to it, although the system automatically

deletes an accessed message after the listener hangs up.

The system administrator can individually administer any telephone numbers to

which Message Delivery traffic is heavy. This allows subscribers to use name

addressing and hear name voiceback (if the system administrator records a

name for this recipient).

The system administrator can also administer a

range

of Message Delivery

telephone numbers (for example, all local phone numbers or an entire area

code). In this case, individual recipients’ numbers do not need to be

administered on the local voice mail system. However, system administrators

should take precautions when administering a range of numbers to prevent

unauthorized long-distance calls and to minimize excessive port use (see the

"Security" section in Chapter 2, "Planning and Design").

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